Emily started accessing services at 40 Prado in September 2021. Emily was always a positive force in the shelter. She participated in the Housing Focus Program (HFP), which provided basic support from Homeless Services Workers in collecting vital documents, filling our forms, and preparing for case management services. She was very diligent and followed through with every step of the program. Recently, Emily was assigned a case manager, and she was housed within 2 months! The team at 40 Prado are still there to help and support Emily with her goals while in housing.