Troubleshooting

Credit Card Issues

The pop-up box is connected to our secure credit card processing services. Unfortunately, we are not able to change the configuration of that box to make it less confusing, but hopefully, these troubleshooting tips will help. If the following tips do not answer your questions, please feel free to contact us for help. 

When You Enter Your Credit Card Number Manually

If you type the numbers of your credit card in by hand, when you are finished, it will only show the last four digits. Space will then open at the end of the same line where you can enter the expiration, CVC code and zip code. It is written in a very light color, so it is very difficult to see. 

 

When You Use the Google Pay (or Other) Option

The Google Pay or other similar option will fill in your credit card numbers, expiration date and CVC code for you. Space will then open at the end of the same line for you to enter your zip code. It is written in a very light color, so it is very difficult to see. 

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